Celebrating World Kindness Day

On November 13, we celebrate World Kindness Day - a reminder that even the simplest gestures can make a meaningful difference.

Kindness is more than an action; it is a mindset that shapes how we connect, collaborate, and build trust with others. To mark the occasion, we are highlighting colleagues who embody kindness in their daily work - often as the first point of contact for employees, visitors, and partners. Whether welcoming guests at the front desk or supporting others behind the scenes, their approach helps shape how people experience our workplace.

With openness, attentiveness, and a genuine interest in others, they create a positive and welcoming environment that reflects the values of our organization.

Small gestures, lasting impact

In their own words, kindness is “a way of life,” “a bridge that connects people,” and “treating everyone with respect and warmth.” Through everyday actions - from offering support to solving problems or simply greeting someone with a smile - they bring these values to life.

Their stories remind us that kindness is not reserved for special occasions. It is present in everyday interactions and in the way we treat one another - shaping the culture we build together. We invite you to explore these personal stories from colleagues across our global locations.

Happy World Kindness Day!

Stories from our global team

Meaningful bridge that connects everyone

I’m always happy to help everyone with small problems. If I can make their day start with a relaxed and positive feeling from the very beginning, that makes me truly happy. I especially enjoy greeting people with a smile. I want them to feel a sense of warmth and comfort the moment they walk in.

As the company’s receptionist, what makes me happiest is being a small but meaningful bridge that connects everyone - a small window through which I receive kindness and simple joys every single day.

Amy Yuan, HR Specialist & Admin Assistant, China, Shanghai

Taking pride in helping people

I enjoy working as a receptionist because I get to be the first point of contact and create a welcoming atmosphere for everyone who walks through the door. I take pride in helping people feel comfortable and supported.

I enjoy the variety in my day and that my job allows me to use my communication and organizational skills. Having great colleagues makes the work environment even more enjoyable and motivating.

Bettina Rex, Receptionist, Germany, Eppertshausen

Variety and the constantly changing challenges

The variety and the constantly changing challenges make working at the front desk so special.

Moritz Baer, Assistant Human Resources, Germany, Eppertshausen

A smile makes a difference

A smile doesn't change your life, but it can make a difference: an ordinary day can become a good day!

What I love about my role is having the opportunity to interact with many people and to show them that hospitality is not just a given courtesy, it has real value! Everyone who walks through the door should feel welcome, as if there were an invisible conveyor belt connecting our souls.

Daniella Boschetto, Receptionist, Italy, Vittorio Veneto

Welcoming people with a smile

My name is Dolores Zadro, and I like working as a Habasit receptionist.

Every day I welcome people, giving them a smile and information they need.I like to be helpful to both external guests and internal colleagues.

Dolores Zadro, Receptionist, Italy, Cordignano

Interacting with different kind of people

Part of my daily job is to welcome whoever enters the company’s doors.

I really like interacting with different kind of people, coming from different countries and with different jobs. From truck drivers to a VIP from a supplier company, going through workers who are here for everyday maintenance in the plant, I like to treat them all the same: with kindness.

Chiara Guarini, Receptionist, Italy, Vigliano Biellese

Feeling heard, respected, and valued

We all deserve an environment where we feel heard, respected, and valued. I believe that kindness is the best way to build that kind of space.

I like to be kind and help whenever I can, because sometimes a sincere greeting, a smile, or a few words of encouragement can change someone’s day. I try to do it always, because I’m convinced that at some point, we all need that kind of gesture.

If someone asked me who inspires me to be this way, I would definitely say my mom and my grandma, because they have always taught me to treat others with respect and empathy.

Nallely Zapata, HR Generalist, Mexico, Guadalajara

First point of contact

I really enjoy meeting new people from various companies because it gives me a chance to improve my communication skill and enhance the image of Habasit. Also, I am very proud of the first point of contact on behalf of Habasit Nippon.

Yukako Kitayama, Plant Admin, Japan, Wakayama

Do small things with great love

My role model is the national figure of India, Mother Teresa, because she showed extraordinary kindness and compassion by dedicating her life to helping those in need.

Mother Teresa once said, "Not all of us can do great things, but we can do small things with great love." This powerful statement has inspired me to pursue my goals with kindness and a strong desire to help others.

Kavitha Somasundaram, Nurse & Receptionist, India, Coimbatore

Positive environment for everyone

As a receptionist, what’s the most rewarding aspect is being the welcoming face of the organization, the first impression people have when coming to our facilities.

Also, this position places me at the center of all services; and I find it quite satisfying to help people communicate, find solutions to their issues, and help smoothing the flow of daily operations. The most important part of it, is to ensure a positive environment for everyone – from customers visiting us, to all of my colleagues.

Gaëlle Martin, Receptionist, France, Mulhouse